How do I make a payment?

To pay your bill in person, visit the MedStar EMS office 551 E. Berry St., Fort Worth Texas 76110, located on the northwest corner of I35W and Berry Street. We accept cash, check, money orders and all credit cards except American Express.  Office hours are 8 a.m. – 4:30 p.m.



To make a credit card payment over the phone, call 817-923-3700.  



 (online payments coming soon!)







How do I protect my medical privacy?

As an essential part of our commitment to you, MedStar Ambulance maintains the privacy of certain confidential health care information about you, known as Protected Health Information or PHI.  We are required by law to protect your health care information and to provide you with the attached Notice of Privacy Practices. 

How do I apply for a StarSaver membership?

A StarSaver membership is available to all residents in the MedStar coverage area.


Call 817-632-0535 for more information.

How do I request a presentation or demo for my organization?

MedStar supports our community by proving standby medical service at community events and gatherings throughout our service area. MedStar also visits with schools, church groups and community organizations to provide education on how the EMS system works and other health and safety information.