MedStar EMS, the exclusive ambulance service provider to 15 Tarrant County cities, now joins the elite group of medical transportation service providers that are accredited by the Commission on Accreditation of Ambulance Services (CAAS).
Of the 22,500 licensed ambulance providers in North America, only 133 are CAAS accredited. With this achievement, MedStar becomes only the fourth ambulance service in the state of Texast o be accredited .
“CAAS accreditation signifies that the MedStar system has met the gold standard determined by the industry to be essential in a modern emergency medical services provider,” said Jack Eades, MedStar’s Executive Director. “This is another example of commitment to excellence on the part of every one of our employees.”
The 18 month application process included a comprehensive self-assessment and an independent outside review of MedStar operations, including a multi-day on-site review by national experts in emergency medial services.
In order to meet the challenge of receiving accreditation, every area of MedStar was reviewed and numerous improvements were put into place, including implementing process improvement training, documenting follow up process on every patient complaint, testing the emergency communication plan, implementing a strategic plan, completing numerous facility upgrades, tracking and quality insurance of fleet maintenance, proving back up and off site storage for all computer systems and assuring all employees are aware of all policies.
Accreditation means the community can be confident that MedStar is providing the highest level of quality patient care and that it stands ready to care for their families when needed.
Posted on Mon, January 11, 2010
by Lara Kohl