MedStar Resumes Normal Response Modes, Call Volume Still High but Tapering Off





Dallas / Fort Worth, TX — February 5, 2011 -   As a safety precaution during the recent inclement weather, MedStar had suspended the normal use of lights-and-sirens response mode and was limiting patient transport to medical facilities within the organization’s service area. 


As roadways clear today, MedStar has resumed normal response modes and will again be transporting as appropriate  to medial facilities outside the service area based on clinical need or patient preference. 


Ambulance crews are still being advised to drive with extreme caution as some residential areas are still icy and a re-freeze is expected this evening.  MedStar will continue to monitor weather conditions and make response mode adjustments as needed.


9-1-1 call volume to MedStar peaked yesterday with an increase of almost 50% over the average number of calls, with spikes in responses for falls, breathing problems and traffic accidents.   Today, call volume has begun tapering off and is on-pace to be around 25% above average. 


About MedStar

Responding to over 100,000 calls each year, MedStar EMS is the exclusive emergency and non-emergency ambulance service provider to over 880,000 residents throughout  Fort Worth and 14 other Tarrant County cities including Haltom City, Burleson, Saginaw, White Settlement, Forest Hill, River Oaks, Lake Worth, Sansom Park, Westworth Village, Blue Mound, Edgecliff Village, Haslet, Lakeside and Westover Hills.  Established in 1986, MedStar is governed by the Area Metropolitan Ambulance Authority board of directors and is one of only 132 ambulance services in the country to receive national accreditation by the Commission on Accreditation of Ambulance Services. 


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