The Area Metropolitan Ambulance Authority, known as MedStar, is the exclusive emergency and non-emergency ambulance service provider to 15 Tarrant County cities including Blue Mound, Burleson, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village, and White Settlement.
MedStar provides advanced life support ambulance service to 421 square miles and more than 880,000 residents in Tarrant County and responds to about 100,000 emergency calls a year with a fleet of 54 ambulances. We aspire to be a premier EMS service for both our customers and employees and set standards for others to follow. Our mission is to provide high quality patient care in an efficient and cost effective manner with accountability. MedStar is a high performance Emergency Medical Services (HPEMS) system, providing advanced clinical care with high economic efficiency.
We aspire to be a premier Emergency Medical Service system nationwide, for both our customers and employees, and to set standards for others to follow.
To provide high quality patient care in an effective and cost efficient manner with accountability to system performance standards.
The Area Metropolitan Ambulance Authority was established in 1986. For nearly 20 years, MedStar contracted with private-for-profit contractors to provide day-to-day operational management through competitive-based contracting. The Authority administered the contract, managed accounts receivable, and managed the system infrastructure including the primary facilities and communications center. In the spring of 2005, the Authority negotiated an end to the contract with its most recent contractor. The Authority then assumed all responisbility for the day-to-day operations of the EMS system and created the MedStar we know today.
From the patient’s perspective, when calling 9-1-1 for an ambulance they want it to arrive quickly and render aid that provides relief. MedStar's priority is to ensure that requests for service are handled promptly and ambulances reliably respond to any call.
MedStar utilizes state-of-the-art System Status Management, which allows us to effectively cover our geographic service area while adjusting the location and number of ambulances in service to compensate for the ebbs and flow of call demand.
Our system offers all advance life support services (ALS) and mobile intensive care units (MICU). With all ALS, the patient receives the highest level of care available upon arrival of the first responding ambulance. Further, this “single-tier” system has proven to be the most cost-effective and cost-efficient system found in EMS today.