The MedStar Citizen EMS Academy is an interactive forum for residents of the MedStar service area to learn about the functions and operation of MedStar and the practice of EMS.




The Citizen EMS Academy is a 6-week course (one session per week), that explores what it takes to provide high quality emergency medical service to more than 1 million residents in MedStar's servce area. Participants will learn how 9-1-1 medical calls are triaged and dispatched, see demonstrations of equipment and procedures used by EMS crews in the field and be trained in the latest "hands-only" chest compression CPR technique.




The Academy also includes a “ride-along” with an ambulance crew and observations "plugged in" to our communications center.  




Space is limited to twelve students per Academy. There is no charge to attend. Participants must be at least 18 years old and live or work in the MedStar service area.



Academy Class Schedule

Week 1 – Introduction to MedStar 

  • Welcome and Introductions 
  • Graduate Message (what to expect!) 
  • System Overview & History 
  • Operational Snapshot & Accountability 
  • Life on the Street – The people who make it happen! 
  • Facility Tour


Week 2 – EMS – Start to Finish 

  • Taking calls, EMD protocols, working the phones & radio Dale Rose, Communications Manager
  • System Status Management & Resource Deployment Comm Center Supervisor
  • Life on the Line - The people who answer when you call 911 Comm Center Employees
  • The ‘Business’ of EMS


Week 3 – First Aid Basics, Chest Compressions / AED 

  • Demonstration of tools of the trade 
  • First Aid Basics 
  • Hands only CPR Training 
  • AED / Heimlich Maneuver Training
  • Special Operations & Event Medical


Week 4 – EMS 3.0 Transformation 

  • New Roles for EMS in the Healthcare System
  • MedStar MIH Programs and Outcomes


Weeks 4 & 5 – Plug in and Ride out Weeks 

  • Communications Center Observation
  • Ambulance/MIH Observations


 Week 6 – Wrap up and Graduation 

  • Student Presentations of Pearls of Wisdom All!
  • Graduation – Invite your family and friends!





Upcoming Academy Sessions


2019 Citizen's Academy



Summer Class Enrollment Now Open




Tuesday Evenings


July 9th - August 13th, 2019 

6:00 pm - 9:00 pm


MedStar Training Academy


2900 Alta Mere Drive


Fort Worth, Texas  7611




The class is free, but space is limited! 




Please complete the form below if you would like to join the class.




**Minimum course enrollment is 12 participants.


If minimum enrollment is not met, applicants will be notified by July 1, 2019.**