A new “weather map” of sorts is helping MedStar EMS better predict where 9-1-1 calls will come from, improving ambulance response times and ultimately patient care.

“It is truly cutting edge, “ said Matt Zavadsky, MedStar’s associate director of operations. “Few EMS agencies in the world are using this system.  We truly believe this will help improve our response times and system performance.”

This new EMS “weather map” graphically provides real-time analysis of anticipated call volume. This allows MedStar dispatchers to position ambulances throughout the service area at locations where they can get to the most calls in the fastest amount of time.

MedStar EMS, the exclusive ambulance service provider to 15 Tarrant County cities, now joins the elite group of medical transportation service providers that are accredited by the Commission on Accreditation of Ambulance Services (CAAS).

Of the 2,500 licensed ambulance providers in North America, only 133 are CAAS accredited. With this achievement, MedStar becomes only the fourth ambulance service to be accredited in the state of Texas.