MedStar uses EMS Survey Team to conduct patient experience surveys.
Patients who we treat are chosen at random from the previous month’s responses and they complete an online survey. The process is completely transparent, and the patients are free to evaluate all aspects of their encounter with MedStar.
Many of the patients leave comments about their experience with our crews…
Here are some recent comments, as entered by the patient or family, and the MedStar crew members who treated the patient.