MAEMSA Financial Ownership Statement:
MedStar Mobile Healthcare is the trade name for the Metropolitan Area EMS Authority (MAEMSA). The MAEMSA is a governmental administrative agency established through the adoption of a uniform EMS ordinance and interlocal cooperative agreement between municipalities under the provisions of Section 773.051 of the Texas Health and Safety Code and the provisions of Chapter 791.001 of the Texas Government Code (the “Interlocal Cooperation Act”), which provides that combinations of governmental units may contract for the provision of governmental services. The MAEMSA/MedStar Mobile Healthcare is not a subsidiary of any other agency or corporation, nor does it have any financial interest in any other agency or corporation.
MedStar System Foundational Documents:
The Interlocal Agreement and Uniform EMS Ordinance are the foundational documents for MedStar. The Interlocal is an agreement between cities that are part of the EMS Authority – they enter into the agreement with each other to create the governmental administrative agency known as MedStar. Concurrently, each member city enacts the Uniform EMS Ordinance in the city (the exact same in each city), that makes the EMS Authority the only authorized ambulance provider in that city, and establishes EPAB as the city’s Medical Control Authority.
Click on the links below for copies of these documents.
- MedStar 2018-2019 Ambulance Rates (53.32 KB)
- MedStar Member City Interlocal Agreement Enacted 2017 (61.95 KB)
- MedStar Member City Uniform EMS Ordinance Enacted 2017 (269.11 KB)
- MedStar 2018 Careholder’s Report (3.32 MB)
- MedStar 2017 Careholder’s Report (2.87 MB)
- MedStar 2016 Careholder’s Report (1.47 MB)
- MedStar 30th Anniversary Report (722.33 KB)
- Clinical Protocols (9.02 MB)
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- Service Area
Our Mission:To provide world class mobile healthcare with the highest quality customer service
and clinical excellence in a fiscally responsible manner
The Metropolitan Area EMS Authority, known as MedStar, is the exclusive emergency and non-emergency ambulance service provider to 15 Tarrant County cities including Blue Mound, Burleson, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village, and White Settlement.
MedStar provides advanced life support ambulance service to 436 square miles and more than 1 million residents in Tarrant County and responds to over 145,000 emergency calls a year with a fleet of 65 ambulances. We aspire to be a premier EMS service for both our customers and employees and set standards for others to follow. Our mission is to provide high quality patient care in an efficient and cost effective manner with accountability. MedStar is a high performance Emergency Medical Services (HPEMS) system, providing advanced clinical care with high economic efficiency.
The Metropolitan Area EMS Authority was established in 1986. For nearly 20 years, MedStar contracted with private-for-profit contractors to provide day-to-day operational management through competitive-based contracting. The Authority administered the contract, managed accounts receivable, and managed the system infrastructure including the primary facilities and communications center. In the spring of 2005, the Authority negotiated an end to the contract with its most recent contractor. The Authority then assumed all responsibility for the day-to-day operations of the EMS system and created the MedStar we know today.
From the patient’s perspective, when calling 9-1-1 for an ambulance they want it to arrive quickly and render aid that provides relief. MedStar’s priority is to ensure that requests for service are handled promptly and ambulances reliably respond to any call.
MedStar utilizes state-of-the-art Dynamic Resource Management, which allows us to effectively cover our geographic service area while adjusting the location and number of ambulances in service to compensate for the ebbs and flow of call demand. We use a sophisticated predictive modeling system that graphically displays areas of projected call volume in 5 minute slices. We then move ambulances throughout the service area to cover the predicted demand.