MedStar's continued response to the COVID-19 Pandemic

 

A World Class System

Delivering World Class Service

 

'Nuf Said

 

Regional and National Special Operations Support Teams

 

Our Mounted EMS Team is core to our culture

 

World Class Team Members Providing World Class Care

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Our mission is to provide World Class
Mobile Healthcare with the highest quality Customer Service and
Clinical Excellence in a Fiscally Responsible Manner.

 

MedStar is actively participating in community activities to help mitigate the COVID-19 crisis.

In partnership with various local community and governmental organizations, MedStar frequently hosts “pop-up” COVID vaccine clinics. 

Click here to find upcoming community-based vaccines clinics, or to request us to come to your community or business venue to conduct a vaccine clinic.

Click here for current MedStar protocols and procedures, was well as up to date information and resources to help #COVID-19 pandemic.

Click here to view an important public notice regarding COVID screening requirements to enter MedStar facilities.

 

April 2021 KEY PERFORMANCE INDICATORS

Response Volume:
Average Priority 1 Response Time:
Overall Patient Experience Score:

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MEDICAL RECORDS AND PRIVACY PRACTICES

AMBULANCE OR RIDE SHARE?

Confused about whether or not to call 9-1-1 or use a ride share program for a medical ailment or traumatic injury? Here's a great quick video from the American Ambulance Association that may help you decide...

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STOP THE BLEED

MedStar offers FREE Stop the Bleed and Hands Only CPR courses, scheduled at our facility, or as requested at other sites for groups of 10 or more. Click Register below to register to request information about this training opportunity.

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ABOUT US

MedStar Mobile Healthcare is an administrative governmental agency formed through the creation of an Interlocal Government Cooperating Agreement between Fort Worth and 14 other member cities in North Central Texas. We are the exclusive emergency and non-emergency ambulance provider for the cities of Blue Mound, Burleson, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village and White Settlement.

We are the recipient of the EMS World/NAEMT 2013 Paid EMS system of the Year, our leadership team members have been named EMS10 Innovators by JEMS Magazine twice and we are the only agency to be named an EMS10

Innovator by JEMS Magazine. MedStar was also named the EMS System of the Year by the Texas Department of State Health Services in 2010. MedStar provides advanced life support ambulance service to 436 square miles and more than 1 million residents and responds to over 150,000 calls a year< with a fleet of 65 ambulances.

MedStar is a high performance, high value Emergency Medical Services system, providing advanced clinical care with high economic efficiency. We have developed and implemented several innovative programs with healthcare partners that have transformed MedStar fully as a Mobile Integrated Healthcare (MIH) provider, including super-utilizer, readmission prevention, observational admission reduction, hospice revocation avoidance, 9-1-1 nurse triage programs

and partnerships with home health agency. MedStar is also the author of the book “Mobile Integrated Healthcare – Approach to Implementation” published by Jones and Bartlett Publishing.

MedStar maintains accreditation from the Commission on Accreditation of Ambulance Services and our 9-1-1 Call Center is an Accredited Center of Excellence through the International Academies of Emergency Dispatch.

Accreditations, Awards & Memberships

INFORMATION FOR OUR COMMUNITY

News and Press Releases

Keeping Kids Safe from the Dangers of Hot Cars

June 16, 2021
Summer is in full swing here in North Texas, and, tragically, so is one of the hazards of summer in Texas – kids in hot cars.  In 2020, 53 children…
News and Press Releases

The Heat is ON!

June 9, 2021
Seems like just yesterday, we were snuggled under a blanket, in front of the fire, with no electricity or water, trying to stay warm! Here we are – Texas’ heat…
News and Press Releases

Community COVID-19 Vaccine Clinics

June 8, 2021
MedStar is teaming up with various community, faith-based and business organizations, using our unique expertise delivering healthcare in a mobile setting to increase the availability of COVID-19 vaccines.   We believe…

INTERESTED IN A CAREER IN EMS?

Watch this video to learn why MedStar is the place for you.

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