MedStar's continued response to the COVID-19 Pandemic

 

A World Class System

Delivering World Class Service

 

'Nuf Said

 

Regional and National Special Operations Support Teams

 

Our Mounted EMS Team is core to our culture

 

World Class Team Members Providing World Class Care

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Our mission is to provide World Class
Mobile Healthcare with the highest quality Customer Service and
Clinical Excellence in a Fiscally Responsible Manner.

 

MedStar is actively participating in community activities to help mitigate the COVID-19 crisis.

Click here for current MedStar protocols and procedures, was well as up to date information and resources to help #COVID-19 pandemic.

Click here to view an important public notice regarding face covering and COVID screening requirements to enter MedStar facilities.

Governor Abbott has lifted the mask mandate in Texas effective March 10, 2021.  Organizations can decide whether or not to continue wearing masks and following CDC requirements.  MedStar will continue to follow the evidenced-based CDC guidelines and our processes remain unchanged, including mask requirements in ambulances and buildings.  Along with the governor, we are encouraging our team members to continue to take precautions  including social distancing, mask wearing and frequent hand washing.  

February 2021 KEY PERFORMANCE INDICATORS

Response Volume:
Average Priority 1 Response Time:
Overall Patient Experience Score:

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MEDICAL RECORDS AND PRIVACY PRACTICES

Call 610-994-7500 ext 2456 OR email your requests to medstar@mrocorp.com

AMBULANCE OR RIDE SHARE?

Confused about whether or not to call 9-1-1 or use a ride share program for a medical ailment or traumatic injury? Here's a great quick video from the American Ambulance Association that may help you decide...

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STOP THE BLEED

MedStar offers FREE Stop the Bleed and Hands Only CPR courses, scheduled at our facility, or as requested at other sites for groups of 10 or more. Click Register below to register to request information about this training opportunity.

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ABOUT US

MedStar Mobile Healthcare is an administrative governmental agency formed through the creation of an Interlocal Government Cooperating Agreement between Fort Worth and 14 other member cities in North Central Texas. We are the exclusive emergency and non-emergency ambulance provider for the cities of Blue Mound, Burleson, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village and White Settlement.

We are the recipient of the EMS World/NAEMT 2013 Paid EMS system of the Year, our leadership team members have been named EMS10 Innovators by JEMS Magazine twice and we are the only agency to be named an EMS10

Innovator by JEMS Magazine. MedStar was also named the EMS System of the Year by the Texas Department of State Health Services in 2010. MedStar provides advanced life support ambulance service to 436 square miles and more than 1 million residents and responds to over 150,000 calls a year< with a fleet of 65 ambulances.

MedStar is a high performance, high value Emergency Medical Services system, providing advanced clinical care with high economic efficiency. We have developed and implemented several innovative programs with healthcare partners that have transformed MedStar fully as a Mobile Integrated Healthcare (MIH) provider, including super-utilizer, readmission prevention, observational admission reduction, hospice revocation avoidance, 9-1-1 nurse triage programs

and partnerships with home health agency. MedStar is also the author of the book “Mobile Integrated Healthcare – Approach to Implementation” published by Jones and Bartlett Publishing.

MedStar maintains accreditation from the Commission on Accreditation of Ambulance Services and our 9-1-1 Call Center is an Accredited Center of Excellence through the International Academies of Emergency Dispatch.

Accreditations, Awards & Memberships

MEDSTAR IN THE NEWS

News and Press Releases

Cardiac Arrest and Heart Attack Response Volume

April 5, 2021
The beginning of 2021 was a major challenge for our community and MedStar's crews.  In addition to significant COVID-19 patient volume, we had of course, the major weather issues.  But…
News and Press Releases

Concerning Trends in Unintentional Overdose Cases

April 2, 2021
Fort Worth Police recently released a warning regarding the presence of highly concentrated, and dangerous Fentanyl in our community. After the release of this information, MedStar conducted an in-depth data…
News and Press Releases

MedStar Ambulances: Designated Safe Baby Sites

March 22, 2021
All MedStar Ambulances are designated as a Safe Baby Site in the event parents need to make the gut-wrenching decision to turn the care of their baby over to someone else.…

INTERESTED IN A CAREER IN EMS?

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