A World Class System

Delivering World Class Service

 

'Nuf Said

 

Regional and National Special Operations Support Teams

 

Our Mounted EMS Team is core to our culture

 

Visitors from Around the World Visit MedStar

 

World Class Team Members Providing World Class Care

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Our mission is to provide World Class
Mobile Healthcare with the highest quality Customer Service and
Clinical Excellence in a Fiscally Responsible Manner.

Celebrating National EMS Week May 17 – 23, 2020

 

MedStar is actively participating in community activities to help mitigate the COVID-19 crisis.

Click here for current MedStar protocols and procedures, was well as up to date information and resources to help #FlattenTheCurve

MARCH 2020 KEY PERFORMANCE INDICATORS

Response Volume:
Average Priority 1 Response Time:
Overall Patient Experience Score:

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MEDICAL RECORDS AND PRIVACY PRACTICES

Call 610-994-7500 ext 456 OR email your requests to medstar@mrocorp.com

AMBULANCE OR RIDE SHARE?

Confused about whether or not to call 9-1-1 or use a ride share program for a medical ailment or traumatic injury? Here's a great quick video from the American Ambulance Association that may help you decide...

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STOP THE BLEED

MedStar offers FREE Stop the Bleed and Hands Only CPR courses, scheduled at our facility, or as requested at other sites for groups of 10 or more. The next class will be held on Saturday, January 25th from 10am - 12n. Click Register below to register for this class.

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ABOUT US

MedStar Mobile Healthcare is an administrative governmental agency formed through the creation of an Interlocal Government Cooperating Agreement between Fort Worth and 14 other member cities in North Central Texas. We are the exclusive emergency and non-emergency ambulance provider for the cities of Blue Mound, Burleson, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village and White Settlement.

We are the recipient of the EMS World/NAEMT 2013 Paid EMS system of the Year, our leadership team members have been named EMS10 Innovators by JEMS Magazine twice and we are the only agency to be named an EMS10

Innovator by JEMS Magazine. MedStar was also named the EMS System of the Year by the Texas Department of State Health Services in 2010. MedStar provides advanced life support ambulance service to 436 square miles and more than 1 million residents and responds to over 150,000 calls a year< with a fleet of 65 ambulances.

MedStar is a high performance, high value Emergency Medical Services system, providing advanced clinical care with high economic efficiency. We have developed and implemented several innovative programs with healthcare partners that have transformed MedStar fully as a Mobile Integrated Healthcare (MIH) provider, including super-utilizer, readmission prevention, observational admission reduction, hospice revocation avoidance, 9-1-1 nurse triage programs

and partnerships with home health agency. MedStar is also the author of the book “Mobile Integrated Healthcare – Approach to Implementation” published by Jones and Bartlett Publishing.

MedStar maintains accreditation from the Commission on Accreditation of Ambulance Services and our 9-1-1 Call Center is an Accredited Center of Excellence through the International Academies of Emergency Dispatch.

Accreditations, Awards & Memberships

MEDSTAR IN THE NEWS

News and Press Releases

Celebrating National EMS Week 2020

May 15, 2020
May 17 – 23 is National Emergency Medical Services Week. Your local EMS system includes ambulance, fire, police, dispatchers, medical directors, and emergency room professionals who are ready 24/7 to…
News and Press Releases

Alarming 9-1-1 Trends for EMS Calls During the COVID-19 Pandemic

May 5, 2020
Earlier this month, we wondered if the fear of Coronavirus was preventing people from calling 9-1-1 when they need to.  MedStar’s response statistics and patient outcomes for cardiac arrest victims…
News and Press Releases

Reliant Announces $25,000 Donation to Support MedStar Mobile Healthcare’s COVID-19 Relief Efforts in DFW

April 21, 2020
Reliant Announces $25,000 Donation to Support MedStar Mobile Healthcare’s COVID-19 Relief Efforts in DFW —Funds will directly support first responders and provide critical safety supplies— Reliant is donating $25,000 to…

INTERESTED IN A CAREER IN EMS?

Watch this video to learn why MedStar is the place for you.

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