A World Class System

Delivering World Class Service

 

What Our Patients Say:

"Your employees are Angeles on earth. I thank God for your service!" Crew: Sydney Jackson & Jackson McDade

 

What Our Patients Say:

"If it weren't for the exemplary care I received from the ambulance team, I would not be here today!" Crew: Marshall Sharp & Jennifer Luna

 

What Our Patients Say:

"God Bless you all and keep up the caring work we appreciate you all. Thank you!" Crew: Shellyn Moxley Milam & Shakira Sadler

 

What Our Patients Say:

"One EMT even gave my 3.5 to son his phone and set him up with Bluey cartoons. They both were so attentive to mine and my son's needs. Thank you!" Crew: Christopher Rajala & Mark Thompson

 

What Our Patients Say:

"Our medics were top-notch. They were caring and kind at a scary time for our child and us. Thank you!" Crew: Steven Parsons & Jacob Deiman

 

Great Hospital Partners!

 

Serving The Modern West!

 

What Our Patients Say:

"I could not ask better care from the two (2) women, who assisted me. They were WONDERFUL!!" Crew: Hannah Debenport, & Allison Schwartz

 

Great Hospital Partners!

 

Night Watch!

 

Great Hospital Partners!

 

Regional and National Special Operations Support Teams

 

'Nuf Said

 

Our Mounted EMS Team is core to our culture

 

World Class Team Members Providing World Class Care

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Our mission is to provide World Class
Mobile Healthcare with the highest quality Customer Service and
Clinical Excellence in a Fiscally Responsible Manner.

Become more than a Bystander! Become a Citizen Responder!!

MedStar periodically offers free 2-hour Hands Only CPR, Stop the Bleed, and Narcan Administration/Overdose Management classes. Click here if you would like to be added to the notification list for the next class.

JANUARY 2024 KEY PERFORMANCE INDICATORS

Response Volume:
Average Priority 1 Response Time (Minutes):
Overall Patient Experience Score:
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MEDICAL RECORDS AND PRIVACY PRACTICES

AMBULANCE OR RIDE SHARE?

Confused about whether or not to call 9-1-1 or use a ride share program for a medical ailment or traumatic injury? Here's a great quick video from the American Ambulance Association that may help you decide...

WATCH VIDEO

STOP THE BLEED, CPR & NARCAN ADMINISTRATION TRAINING

MedStar periodically offers FREE 2-hour Stop the Bleed, Hands Only CPR and Narcan administration classes at our headquarters, 2900 Alta Mere Drive, Fort Worth. Click the link below to be added to our notification list for upcoming classes.

REGISTER

ABOUT US

MedStar Mobile Healthcare is an administrative governmental agency formed through the creation of an Interlocal Government Cooperating Agreement between Fort Worth and 13 other member cities in North Central Texas. We are the exclusive emergency and non-emergency ambulance provider for the cities of Blue Mound, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village and White Settlement.

We are the recipient of the EMS World/NAEMT 2013 Paid EMS system of the Year, our leadership team members have been named EMS10 Innovators by JEMS Magazine twice and we are the only agency to be named an EMS10

Innovator by JEMS Magazine. MedStar was also named the EMS System of the Year by the Texas Department of State Health Services in 2010. MedStar provides advanced life support ambulance service to 436 square miles and more than 1 million residents and responds to over 190,000 calls a year with a fleet of 75 ambulances.

MedStar is a high performance, high value Emergency Medical Services system, providing advanced clinical care with high economic efficiency. We have developed and implemented several innovative programs with healthcare partners that have transformed MedStar fully as a Mobile Integrated Healthcare (MIH) provider, including super-utilizer, readmission prevention, observational admission reduction, hospice revocation avoidance, 9-1-1 nurse triage programs

and partnerships with home health agency. MedStar is also the author of the book “Mobile Integrated Healthcare – Approach to Implementation” published by Jones and Bartlett Publishing.

MedStar maintains accreditation from the Commission on Accreditation of Ambulance Services and our 9-1-1 Call Center is an Accredited Center of Excellence through the International Academies of Emergency Dispatch.

Accreditations, Awards & Memberships

INFORMATION FOR OUR COMMUNITY

News and Press Releases
March 4, 2024

MedStar Fun Fact: Resources Staffed Per Day to Meet Response Volume – January 2024

To meet our January 2024 response volume of 16,101 responses, MedStar staffed 27,337 ‘Unit Hours’ (UH) for the month (an average of 881.8 unit hours per day). A ‘Unit Hour’…
News and Press Releases
February 29, 2024

MedStar’s Helping the Community in a Different Way!

MedStar personnel know all too well the importance of adequate blood supplies in the community we serve. That's why, in the past 2 years, our MedStar personnel have donated 128…
News and Press Releases
February 29, 2024

MedStar Fun Fact – National, State and Local Leadership

MedStar’s leadership team members are actively engaged in advancing the EMS profession, and building community through volunteer leadership roles in local, state, and national organizations. Here’s a smattering of the…

INTERESTED IN A CAREER IN EMS?

Watch this video to learn why MedStar is the place for you.

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