MedStar's continued response to the COVID-19 Pandemic

 

A World Class System

Delivering World Class Service

 

'Nuf Said

 

Regional and National Special Operations Support Teams

 

Our Mounted EMS Team is core to our culture

 

World Class Team Members Providing World Class Care

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Our mission is to provide World Class
Mobile Healthcare with the highest quality Customer Service and
Clinical Excellence in a Fiscally Responsible Manner.

MedStar is actively participating in community activities to help mitigate the COVID-19 crisis.

In partnership with various local community and governmental organizations, MedStar offers mobile vaccine clinics, as well as in-home vaccines for homebound people through a partnership with the University of North Texas Health Science Center.  

Click here to find upcoming community-based vaccine clinics, request us to conduct a mobile vaccine clinic, or to request an in-home vaccine for a homebound resident.

Click here for current MedStar protocols and procedures, was well as up to date information and resources to help #COVID-19 pandemic.

Click here to view an important public notice regarding COVID screening requirements to enter MedStar facilities.

October 2021 KEY PERFORMANCE INDICATORS

Response Volume:
Average Priority 1 Response Time:
Overall Patient Experience Score:

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MEDICAL RECORDS AND PRIVACY PRACTICES

AMBULANCE OR RIDE SHARE?

Confused about whether or not to call 9-1-1 or use a ride share program for a medical ailment or traumatic injury? Here's a great quick video from the American Ambulance Association that may help you decide...

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STOP THE BLEED

MedStar offers FREE Stop the Bleed and Hands Only CPR courses, scheduled at our facility, or as requested at other sites for groups of 10 or more. Click Register below to register to request information about this training opportunity.

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ABOUT US

MedStar Mobile Healthcare is an administrative governmental agency formed through the creation of an Interlocal Government Cooperating Agreement between Fort Worth and 14 other member cities in North Central Texas. We are the exclusive emergency and non-emergency ambulance provider for the cities of Blue Mound, Burleson, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village and White Settlement.

We are the recipient of the EMS World/NAEMT 2013 Paid EMS system of the Year, our leadership team members have been named EMS10 Innovators by JEMS Magazine twice and we are the only agency to be named an EMS10

Innovator by JEMS Magazine. MedStar was also named the EMS System of the Year by the Texas Department of State Health Services in 2010. MedStar provides advanced life support ambulance service to 436 square miles and more than 1 million residents and responds to over 150,000 calls a year< with a fleet of 65 ambulances.

MedStar is a high performance, high value Emergency Medical Services system, providing advanced clinical care with high economic efficiency. We have developed and implemented several innovative programs with healthcare partners that have transformed MedStar fully as a Mobile Integrated Healthcare (MIH) provider, including super-utilizer, readmission prevention, observational admission reduction, hospice revocation avoidance, 9-1-1 nurse triage programs

and partnerships with home health agency. MedStar is also the author of the book “Mobile Integrated Healthcare – Approach to Implementation” published by Jones and Bartlett Publishing.

MedStar maintains accreditation from the Commission on Accreditation of Ambulance Services and our 9-1-1 Call Center is an Accredited Center of Excellence through the International Academies of Emergency Dispatch.

Accreditations, Awards & Memberships

INFORMATION FOR OUR COMMUNITY

News and Press Releases
November 19, 2021

Tips for a Safe Thanksgiving Holiday

Thanksgiving weekend 2020, MedStar crews responded to 250 car crashes on area roadways, including 15 rollovers and 6 auto pedestrian crashes.  We also responded to 111 chest pain calls, 170 calls…
News and Press Releases
November 3, 2021

MedStar Appoints Ken Simpson as Chief Executive Officer

The Metropolitan Area EMS Authority, the governing board for MedStar Mobile Healthcare, has named MedStar Chief Operations Officer, Ken Simpson, as its new Chief Executive Officer. The Authority Board voted…
News and Press Releases
November 1, 2021

MedStar Brings Joy to Two Families During Trick or Treat Event – 2021

Some very special MedStar crews worked together to bring incredible joy to 2 families, and a very grateful neighborhood Saturday evening! Max, Noah and their families were THRILLED to participate…

INTERESTED IN A CAREER IN EMS?

Watch this video to learn why MedStar is the place for you.

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